Kona Koral Terms of Service

Effective Date: 16 July 2024

1. Introduction

Welcome to Kona Koral! These Terms of Service ("Terms") govern your use of our website and services, including any purchases you make from our online store, which is hosted on Squarespace. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

2. Eligibility

By using our website, you represent and warrant that you are at least 18 years old or have the permission and supervision of a parent or guardian to use our services. You also agree to provide accurate, current, and complete information during the registration and purchasing process.

3. Account Registration

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

4. Orders and Payment

• Order Acceptance: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information.

• Payment: You agree to provide valid payment information at the time of purchase. We accept various payment methods, and all payments are processed securely through Squarespace’s payment gateway.

• Pricing: All prices are listed in GBP and are subject to change without notice. Taxes and shipping fees are not included in the product prices and will be calculated at checkout.

5. Shipping and Delivery

• Shipping: We offer various shipping options, which are detailed on our website. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers.

• Delivery: Once your order has been shipped, you will receive a confirmation email with tracking information. Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, please refer to our Returns and Refunds Policy on our website for detailed instructions on how to return items and receive a refund or exchange.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Kona Koral or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

8. Prohibited Conduct

You agree not to engage in any of the following activities:

• Using our website for any unlawful purpose

• Interfering with or disrupting the operation of our website

• Attempting to gain unauthorised access to our systems or accounts

• Uploading or transmitting viruses or malicious code

• Engaging in any activity that could damage or impair our reputation or the experience of other users

9. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Kona Koral shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. Our total liability to you for any claim arising from or related to these Terms or your use of our website shall not exceed the amount paid by you for the applicable products or services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Kona Koral, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our website or violation of these Terms.

12. Governing Law

These Terms and your use of our website shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the effective date. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Kona Koral
Email: contact.konakoral@gmail.com

Thank you for shopping with Kona Koral! We appreciate your business and are committed to providing you with a great shopping experience.